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Centura Programming Request

Please complete the form below and click 'submit'

Centura Programming Request

Please fill out the following form
so we can process your request quickly.

What's the best way to get in touch?
How serious is the issue?

Typical response times for low and medium priority issues will be within 24 hours from the time we receive the request. 


For any request received that is Mission Critical (high priority), someone from our Service Team will be in contact within 2 hours from when the request was submitted. 

 

To ensure expedited service, please also call (303) 650-7500 and ask to be connected to the Service department once you've completed and successfully submitted this request form. 

Have the IP addresses been requested to Centura IT? (if applicable)
Do you have an image to help us identify the device or location of device? If so, please upload below.
Upload Images
Would you like to request a meeting before we review your request and provide a quote?
Would you Beacon to test? (additional costs may apply)

Cancellation & Scheduling Policy: 

Please give 48 hour notice to Beacon via email to cancel any testing requests. If rescheduling, we will require 48 hours before we can schedule a new testing date and time. 
 

Requestor agrees that any lost time due to lack of communication to Beacon as it relates to the scheduling of services are subject to pay for Beacon's lost time and labor at their designated T&M rate. 
 

Please sign below to confirm that you understand and agree to our cancellation and scheduling policy.

Your request has been submitted! We will be in touch soon.

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